Posted by: Wendy King on: August 15, 2008
You will only get the best results from a management system if it designed to do business the way your organization does business. The single most common reason that many programs fail is that the organization did not select a system that was flexible enough to accommodate their business methodology. Don’t make that mistake. You can avoid this by asking questions and following these simple guidelines.
Managing your center – Take for instance a pre-packaged accounting management product like QuickBooks, Quicken or Microsoft Office, they provide great functionality but lack childcare specific customization and are ultimately more limited. Software companies who specialize in working with childcare centers have a much better understanding of your needs.
Do it Your Way – A good childcare software company considers your input essential to help you get the most from your software. Don’t be intimidated into purchasing a program that doesn’t work the way you want it to work. See the product demonstrated, add your own information and run the reports you will need for your day-to-day operation. I always tell my potential customers to shop and make sure that the company’s claims are backed up by actual performance. Many companies offer demonstration disks that are only a promotional video, not the working software. Without viewing the actual software, you cannot evaluate ease-of-use, flexibility, and performance. Download a full working copy of Childcare Manager http://childcaremanager.com
Commitment to Product Enhancement & Support – Technology continues to change and improve rapidly, and your childcare software needs to keep up. A software company should offer a regular program of periodic improvements. You should know the frequency with which these updates are released, what types of improvements were incorporated into the latest version, and where the ideas for the enhancements originate. Our software enhancements come from customer feedback. Personalized Software listens to the needs of the customer and we are committed to keeping up with the industry needs. When shopping don’t be afraid to ask! Please see our full line of support at http://childcaremanager.com/support.
Stability – Since the company you choose is at least as important as the product, you must be confident that the company will be there when you need them. Companies come and go in the software business. Look for a company that is well established and can demonstrate financial stability and a commitment to serving the childcare industry. It is important to ask! We’ve been here since 1985 serving the needs of child care facilities just like yours.
Flexibility – Your software needs to be flexible! Are you are an In-home provider, Goddard School, Primrose School, After School Program or Preschool operator? Make sure the software you pick will accommodate any aspect of the child care industry.
Wendy King